Tips for developing and maintaining effective IT policies

We have been known to mention that – “statistics have shown nobody in an IT role will approach their boss and request to be put in charge of a policy development project”. However for those that have been given that responsibility here are some tips for developing and maintaining good IT policies.

Well Defined Objectives and Scope - What is the purpose of the policy, and which areas or processes does it cover? This sets the stage for the policy's intent and helps readers to understand its relevance.

Use Plain Language - Where possible avoid jargon, technical terms, and complex language. Write in plain, easy-to-understand language so that all employees, regardless of their technical background, can grasp the policy's content and intent.

Organise and Structure Effectively - Structure the policy so that it has a clear hierarchy of sections and sub-sections. Use headings and bullet points to break down complex information. A well-organised policy is easy to read and reference.

Address Roles and Responsibilities - Clearly define roles and responsibilities related to the policy. Specifying who is the person responsible for the policy, who needs to comply and what actions should be taken in case of non-compliance, ensures accountability.

Keep Policies Current - IT environments and technologies evolve rapidly, so ensure that your policies remain current and are contextual. Regular reviews and updates should be scheduled to reflect changes in your business requirements, technology, security threats, regulations, and best practices. IT policies should be regarded as living documents.

Stakeholders - It is highly recommended that relevant stakeholders are engaged in the policy development process to provide input as subject matter experts. Engaging with people in IT, and outside of IT such as Legal, HR and Governance will help to ensure that the policies are comprehensive, accurate, and aligned with organisational goals.

Download our Infographic on frequently ask questions about Policy Management as a Service.

AI content in V24

With the latest release of Policy Management as a Service (PMaaS V24) Protocol Policy Systems provides customers with 3 key content elements to help them put the right level of guidance in place for the use of Artificial Intelligence (AI).

V24 introduces the following –

• 29 policy statement options to select from that are relevant to the use of AI.
• An AI security awareness video.
• A refreshed version of our AI guideline document.

Click here to obtain a copy of our new AI whitepaper - Addressing The Business Risks of AI.

October enhancement release

Our October PMaaS enhancement release includes a selection of new and improved functions including – options to assign Tasks and Actions to policy statements and track their progress, a compliance index report, report scheduling, and a global update function for policy review dates. Click here to see the full details.

Meet us at housing sector events in October and November

Protocol Policy Systems are sponsoring and exhibiting at the following events in October and November, feel free to call by our stand if you are attending.

• 15th October - HQN event - The housing organisation of the future at Mercedes-Benz World, Brooklands Racetrack, Weybridge, Surrey
• 5&6th November – NHF Audit & Risk Conference at The Lowry Hotel, Salford, Manchester.